We respect your privacy.
We value your business and respect your privacy. We want you to be secure in the knowledge that information you disclose
is used for the purpose for which it was collected and not used or disclosed in a manner inconsistent with your expectations.
Having a relationship founded on trust with our subscribers is not only good manners, but also good business.
What information do we collect? How do we use Customer Information?
We collect basic customer information from you that enables us to provide our services to you. When you sign up for
Chatmoss Cablevision service, you are required to provide your name, address, telephone number(s), and other relevant billing
information. That information is used by Chatmoss Cablevision and its authorized employees and agents to install, maintain
and bill our services.
We may also collect and maintain information about you that enables us to provide you a more personalized online
experience, such as your locale and the preferences you indicate with respect to service options. We use this information
to provide to you area appropriate weather, news or sports information.
We or our content providers will use your e-mail address to communicate with you about our service, including information
about pricing and changes in or additions to our services and policies, and to otherwise communicate with you. We or our
content providers may send promotional e-mail messages to you and/or to specific groups of people based on our database
of subscriber information (for example, subscribers living in a specific geographic area).
Chatmoss Cablevision or our content and commerce providers will collect and use billing and shipping information if and when you
purchase goods and services online. Billing and shipping information includes your name, email address, shipping address
and credit card information. This information is necessary to deliver the service or product to you. When you use a credit card,
the basic payment information that you provide is ultimately transmitted to the appropriate financial institution for purposes of
processing the transaction. If you are concerned about the reputation and trustworthiness of our content and commerce
providers, we encourage you to check the privacy policies of any online vendors you use.
Chatmoss Cablevision or our content providers will collect the information you provide if you participate in a contest. If you enter a
contest you might be required to provide information about how we can contact you. This information will be used to
contact you if you win the contest and aggregate information may be used for marketing or research purposes.
Chatmoss Cablevision will release personal information to the government only as required by law. We will take commercially
reasonable steps to protect your personal information though we may be compelled to reveal such details to law
enforcement officials in response to a properly-issued court order or legal process in accordance with applicable law.
What Chatmoss Cablevision will not do with information about you.
We will not read your outgoing or incoming email, private chat or instant messages. We store mail messages on our
computer systems for a brief period of time and could be compelled to disclose the messages along with personally-identifiable
information to comply with a valid court order or if we believe that a state of emergency exists where it is necessary to disclose
the information to protect Chatmoss Cablevision's property or an individuals safety or security.
Neither Chatmoss Cablevision nor its content providers will send promotional e-mail messages to you if you ask us not to do so. We
and our content providers send promotional messages to our members from time to time. However, we will stop sending
you such messages if you advise us that you no longer wish to receive them.
Chatmoss Cablevision will not record any information that you provide to any Web site other than ones operated by us. You should be
information you provide there.
When you participate in forums or public chat sessions.
Public message boards and chat rooms are by definition not private. Posting to a public area is like making a statement in an
open meeting. You should only post information in these places if you are comfortable sharing publicly.
What information is stored in "Cookies".
Cookies are files stored on your computer's hard drive that can simplify and improve your Web navigation experience. A Web site
may store information about your computer configuration so that it can more efficiently provide information to you the next time you
visit. In addition, your browser might save a text file with your username and password so that a Web site server will recognize
you the next time you access the site. As a result, you won't have to log into the site again if you happen to leave and return again later.
store your name or other personally identifiable information in cookies.